Gambling Commission Rules That Clubs are Entitled to a Reduced Authorised Purpose Return and May Retain a Greater Amount of Gaming Proceeds as Working Capital – Covid-19 Relief

17 February 2021

A recent decision from the Gambling Commission has paved the way for clubs to apply to have their minimum authorised purpose percentage for their current financial year waived.  The decision also enables clubs to hold a larger amount of gaming machine proceeds in reserve as working capital.

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Covering coin slots is unlawful

17 December 2020

The Department of Internal Affairs is aware that some venues are restricting players from inserting $2 coins in gaming machines by covering or taping over the machine coin slot. We view this as tampering with approved gaming equipment.

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Changes to gambling licensing

26 November 2020

The DIA have now completed the system upgrade and are able to process applications and issue licences again. You may notice a few changes as a result of the system changes that have been made:

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Are your Gaming Compliance Manuals up to date?

12 November 2020

At the beginning of 2019 all Clubs New Zealand member clubs that operate class 4 gaming machines were provided with the Clubs New Zealand Gaming Compliance Manuals.  The folders were produced by Clubs New Zealand with support from the Department of Internal Affairs and legal experts, with the simple aim of assisting clubs improve their compliance with the Gambling Act and The Gambling (Harm Prevention and Minimisation) Regulations 2004.

The folders have been in clubs for almost two years now and we trust that they have become a part of your everyday gaming activities.

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DIA Update - Upcoming changes to Gambling Licensing

8 October 2020

The Department of Internal Affairs emailed licence holders in early September to let you know about some internal system changes they will be making in early November.

This update is to confirm that from Monday 2 November until Tuesday 10 November 2020 inclusive (7 working days) the DIA will be unable to issue new licences / COAs or amendments, including for electronic gambling equipment changes.

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CONCERN Database for Gaming Exclusion Orders

8 October 2020

The new Concern database is now online and all clubs should be using the system to add their exclusion orders.

To begin using the database go to and enter your email address which will send you link so that you can login. The system does not use passwords so you will need to sign in from the link that is emailed to you every time. The link will also expire after ten minutes.

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Using the CONCERN MVE Database?

23 September 2020

The CONCERN MVE Database was launched at the end of July this year and enables venues to access to an online web portal (venue profile page) that has the option to add exclusions, accept MVEs and provide a list of all active exclusions for your venue (think much less paper and much faster process).

Leigh is up to date on adding users to the CONCERN database, so if you are still unable to login to add exclusions or to confirm exclusion requests, please contact Leigh asap so we can get this sorted.

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Important information regarding fees

11 August 2020

On 10 July 2020, the Department sent you an operational update which communicated information about your EMS fees.  In case you missed it, here is what you need to know.  

On 20 July 2020, you were debited as normal for your June 2020 cycle.

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Department of Internal Affairs - Operational Update

13 July 2020

Important information about net proceeds retention, class 4 waivers and refunds

On 1 July, the Department advised that Government had introduced The Gambling (Fees) Amendment Regulations 2020 and Gambling (Class 4 Net Proceeds) Amendment Regulations 2020.

Net proceeds retention can ONLY be used to build cash reserves

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Clubs New Zealand meeting with the DIA

9 July 2020

Earlier this week Larry and Lucy met with senior members of the team at DIA, Lisa Docherty, Chris Thornborough and Eugene Lees for a "post COVID" catch up and discussion.

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How to add exclusions to the concern database

9 July 2020

The National Exclusion Database CONCERN is scheduled to go live later this month. The new system will enable venues access to an online web portal (venue profile page) that will have the option to add exclusions and also accept MVEs and will have a list of all active exclusions for that venue (think much less paper and much faster process).

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Clubs New Zealand Response to the white paper - ending community sector dependance on pokie funding

24 June 2020

Last week we were made aware of a White Paper produced by the Problem Gambling Foundation, Hāpai Te Hauora and the Salvation Army titled ending community sector dependence on pokie funding that was distributed to Councillors across New Zealand.

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Get your hands on the future

With the Clubs New Zealand App

Get your hands on the future with Clubs New Zealand's App which can be downloaded on both Apple and Android.  The Clubs New Zealand App is all about helping you get more out of your membership. As a member of a club you can access any of our network of 300 member clubs as a reciprocal visitor and visiting a club is a breeze with the new digital membership card.


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