Department of Internal Affairs - Operational Update

13 July 2020

Important information about net proceeds retention, class 4 waivers and refunds

On 1 July, the Department advised that Government had introduced The Gambling (Fees) Amendment Regulations 2020 and Gambling (Class 4 Net Proceeds) Amendment Regulations 2020.

Net proceeds retention can ONLY be used to build cash reserves

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Clubs New Zealand meeting with the DIA

9 July 2020

Earlier this week Larry and Lucy met with senior members of the team at DIA, Lisa Docherty, Chris Thornborough and Eugene Lees for a "post COVID" catch up and discussion.

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How to add exclusions to the concern database

9 July 2020

The National Exclusion Database CONCERN is scheduled to go live later this month. The new system will enable venues access to an online web portal (venue profile page) that will have the option to add exclusions and also accept MVEs and will have a list of all active exclusions for that venue (think much less paper and much faster process).

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Clubs New Zealand Response to the white paper - ending community sector dependance on pokie funding

24 June 2020

Last week we were made aware of a White Paper produced by the Problem Gambling Foundation, Hāpai Te Hauora and the Salvation Army titled ending community sector dependence on pokie funding that was distributed to Councillors across New Zealand.

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Update on the new National Exclusion Database - CONCERN

18 June 2020

You will recall way back in February we shared details of the new National Exclusion Database CONCERN.  The new system will enable venues access to an online web portal (venue profile page) that will have the option to add exclusions and also accept MVEs and will have a list of all active exclusions for that venue (think much less paper and much faster process).

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Operational Update #5 from the Department of Internal Affairs

12 May 2020

Preparing to operate at Alert Level 2

Following the Prime Minister’s announcement about New Zealand starting to move to Alert Level 2 from 14 May 2020, Class 4 gambling operators will need to prepare to operate under the Alert Level 2 guidelines.

DIA has updated its website with information on operating at Alert Level 2.

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Operational Update #4 from the Department of Internal Affairs

1 May 2020

Operation of gambling venues under COVID-19 Alert Level 2

This update relates to the operation of casino and class 4 gambling venues under COVID-19 Alert Level 2 conditions. It should be read alongside and is subject to any guidance provided by the Ministry of Health for public venues for Alert Level 2.

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Operational Update #3 from the Department of Internal Affairs

23 April 2020

COVID-19 relief measures for clubs

Further to our update on 7 April 2020, we continue to monitor and assess the impacts of COVID-19 on the gambling sector.

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Read this before turning your gaming machines back on

22 April 2020

Phil Lamberg of Aristocrat has provided some advice for clubs (which will apply to all gaming machine brands) to reduce the amount of issues that may arise from having your gaming machines off for weeks.

The main message is to NOT turn all EGM's back on at the same time as this can cause major faults.

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Operational Update #2 from the Department of Internal Affairs

8 April 2020

Exercising leniency in relation to Regulations 10 and 11

Further to our update on 27 March 2020, we continue to monitor and assess the impacts of COVID-19 on the gambling sector.

To directly address issues relating to

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Operational Update from the Department of Internal Affairs

30 March 2020

Kia ora koutou,

DIA acknowledges the immediate pressures facing the gambling sector, as a result of the Government’s decision to move to a level 4 emergency response to COVID-19. 

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New Harm Minimisation Database: CONCERN coming soon

20 February 2020

The National MVE (Multi Venue Exclusion) Administrator has been in touch with Clubs New Zealand to let us know that the Torutek (Designed and built the CONCERN Database) will be ready to launch very soon.

The National MVE Administration has been working with Torutek on various customizations, which is soon to be implemented. They are currently looking at how they can roll out this new database across to all Class 4 venues and what the implantation strategy will look like to ensure a smooth transition. The priority being that that no exclusions fall through the system during the transition.

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Get your hands on the future

With the Clubs New Zealand App

Get your hands on the future with Clubs New Zealand's App which can be downloaded on both Apple and Android.  The Clubs New Zealand App is all about helping you get more out of your membership. As a member of a club you can access any of our network of 300 member clubs as a reciprocal visitor and visiting a club is a breeze with the new digital membership card.

 

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