Clarification re Multi Venue Exclusions and the Concern Database
13 January 2022
The Concern database and problem gambler system is constantly evolving. With that in mind I just want to share the latest information and to clear up a little confusion regarding the process for excluding problem gamblers from multiple venues.
Proposed changes to gambling operational policy - Have your say!
16 November 2021
We are making changes to our operational policy regarding gaming machine profits (GMP) data and are inviting you to have your say.
The proposed change will allow select permitted users that need detailed data to carry out their work access to GMP data at an individual venue level. This is different to our current approach, where we publish GMP data at the territorial district level on our website every quarter.
New Zealand EMS Sector Website Launch
10 November 2021
Intralot New Zealand are pleased to announce from the 1st October 2021, a new EMS Sector website will be launched for all Society, Venue and DIA users.
DIA Operational Update: Implementing the Gambling Commission's recommendation: [Appeal by Pub Charity Limited re Matata Hotel GC 03/21]
9 November 2021
Kia ora koutou,
We agree with the Commission’s decision of March 2021 to enable corporate societies to correct the number of permitted machines listed on venue licences, and we have been exploring ways to implement the approach suggested by the Commission.
Loading exclusions within the Concern Database and Retiring the Fun/Unfun: Choice not chance posters
14 October 2021
Exclusion Orders and the Concern Database.
When you load an exclusion through the concern database by clicking Exclusions at the top then Add, this will load the person into the database for your club only. You should also select 310 – Self Registered Problem Gambler and Approved Exclusion from the drop down.
COVID-19 Information for the Gambling Sector - 3 September 2021
6 September 2021
Kia ora koutou,
As you will be aware, everywhere apart from Auckland has moved to Alert Level 3. Auckland remains at Alert Level 4. This will be reviewed by the Government on Monday 6 September.
DIA Website update: COVID-19 Information for the Gambling Sector
27 August 2021
Kia ora koutou,
The Gambling Regulator is committed to keeping everyone safe and stopping the spread of COVID-19. Operators and venues will need to make sensible and reasonable decisions about how they will meet any public health requirements and their health and safety duties at the current alert level.
Level 4 Covid Update for the Class 4 Sector - August 2021 EMS, Banking, Transfers, Surrenders
19 August 2021
EMS daily monitoring fees do not apply for the period of inactivity during the Government’s Level 4 COVID-19 response.
Fees are still owed for periods of activity (before and after the lockdown) that have not yet been debited. We will provide more information on dates and billing as it becomes available.
Venue Manger User on CONCERN to be made mandatory
18 August 2021
Clubs operating Class 4 Gaming Machines should have received an email advising you that by 1 September 2021 every venue accessing CONCERN will be required to have a venue manager user added in. After 1 September venues that do not have an authorised venue manager user added in will be denied access to their exclusion data.
Operational Update: DIA not publishing venue level data in August 2021
17 August 2021
The below Operational Update was released by the Department of Internal Affairs on Tuesday 17 August, 2021.
Venue-level Gaming Machine Profits (GMP) will not be published with the quarterly GMP Data on 24 August 2021
Are you walking the talk when it comes to harm minimisation?
12 August 2021
We urge clubs that operate gaming machines to take time in the coming week to review your harm minimisation policy and subsequent processes to ensure that you are walking to the talk and up to date.
Get your team together and go over the responsibilities, expectations and have a refresher so that if there are concerns for a member or guest, they know exactly what steps to take and how to report it.
DIA Operational Update - 6 August 2021
6 August 2021
Class 4 Grants: Data Collection and reporting
The Department is now developing a centralised data base to capture all information on Class 4 grants distribution. We are working with KPMG on this project, and over the next week KPMG will approach your society directly to request your society’s grants data for the period 1 January 2020 to 30 June 2021. KPMG will also produce a report on the grant data which will be released by DIA (as was done for the 2019 year).