Count down to the 2017 Conference - Visit the Expo for your chance to WIN

9 March 2017

The Clubs New Zealand Conference Expo has become a firm favourite and must attend event on the conference programme. This years Expo will be held on Thursday 23rd March from 10.00am till 6.00pm in the Clubs of Marlborough Main Hall.

Featuring a wide range of exhibitors we encourage you to come along enjoy a beer or wine, have a nosey and of course a chat with the wonderful exhibitors to see how they could help your club. As always you will have your chance to win an iPad Air 2 simply by having a chat to all our exhibitors and getting your expo passport completed.

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New Food Control Plan Out Now

8 March 2017

MPI is excited to launch the new-look template food control plan (the plan businesses use to manage food safety).

The new 'simply safe and suitable' template is now available on the MPI website. It comes with a new digital tool, which helps businesses select the parts that apply to them.

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Serving Alcohol on ANZAC Day - Rules for RSAs

8 March 2017

Last weeks article "Get prepared for Easter and ANZAC day...." discussed The Sale and Supply of Alcohol (Exemption for RNZRSA Clubs from Special Licencing Requirements for ANZAC Day) Amendment Bill 2015 which was aimed at removing the need for RNZRSA clubs that hold a club licence from having to seek an additional special licence to enable them to serve liquor before 1pm on ANZAC Day.

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Communication from David Grice - nzclubdirectory

2 March 2017

Earlier this week we emailed all clubs after we were advised that David Grice was contacting clubs promoting a website called nzclubdirectory. Since sending that email we have received a lot of feedback from clubs who have or are currently taking legal action against Mr Grice.

In light of this we recommend that clubs do not engage with Mr Grice or nzclubdirectory.

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Get prepared for Easter and ANZAC day - Trading Hours, Special Licences and Employee Entitlements

2 March 2017

Good Friday is kicking off the Easter and ANZAC Day public holidays on Friday 14th April 2017. With these holidays, there is always some confusion around the Sale and Supply of Alcohol Act 2012 and how it applies to trading hours for Club Licences.

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Are You Socially Sorted? Here are some quick tips to get you started

23 February 2017

Social media has created new standards in customer relations. It's given consumers the power to spread information to hundreds, if not thousands, of people in a matter of seconds. This shift to social sharing means every customer now has the power to impact on your business, whether positive or not.

Social channels also present a unique opportunity to connect and interact with customers in real time. What's not so apparent is the best methods for using these social tools to build fans, followers and engagement, while driving business to your club.

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Protect your email from invoice scams

23 February 2017

Emailing invoices is the easiest way to get them to clients — but an invoice scam targeting New Zealand business could see them not getting paid. Here’s what to do about it.

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Be a data-driven business

23 February 2017

Just a little research into your business can tell you how to boost revenue and profitability. By gathering the right data, you can identify opportunities, make strategic decisions and improve business performance quite quickly.

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Handling Membership Issues

15 February 2017

At Clubs New Zealand National Office we often receive calls from clubs where a member has been called to a disciplinary meeting and it has all turned to custard. We also receive a large number of calls from club members who do not agree with their clubs disciplinary process or believe that the club has failed to follow the process outlined in their clubs constitution. We are continually reminding clubs of how important proper process is in employment matters and we are now picking up that same line for membership matters.

The below article is all about handling membership issues and looks at best practice guidelines on how to handle those issues.

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The Job Description - It's more than just a list of tasks

15 February 2017

The written job description (J.D.) used to be something found only in big organisations including central and local Government. Today however, a written job description is a required part of every employee’s employment agreement. We often find that the JD is simply a short, high level list of tasks written to satisfy the requirements of the law.

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@MYCLUB #BADSERVICE #NOTHAPPY

9 February 2017

Social media is a boon to clubs for connecting with members, but it also creates new challenges when things go wrong.

Facebook, Twitter and other platforms give unhappy patrons new mouthpieces to vent their spleen. All it takes is a few clicks of a smart phone to complain about poor service or other grievances.

Unlike an angry letter to the board, these new media allow complaints to be aired to a much broader audience or even go viral. Cameras also mean members can share picture evidence with the world - whether it's a trivial issue like a sub-par chicken parma, or serious compliance breaches like photos of an unsafe area in the club or a small child sitting at the bar.

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Is the new food control plan easier to use? MPI wants to know what you think

9 February 2017

MPI is proposing changes to improve the written plans that businesses use to manage food safety. MPI want businesses and sector groups to let them know if they are easier to use.

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Get your hands on the future

With the Clubs New Zealand App

Get your hands on the future with Clubs New Zealand's App which can be downloaded on both Apple and Android.  The Clubs New Zealand App is all about helping you get more out of your membership. As a member of a club you can access any of our network of 300 member clubs as a reciprocal visitor and visiting a club is a breeze with the new digital membership card.

 

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