Just because they signed in doesn’t mean they can be served or supplied that beer!
13 October 2016
Most people know and expect when they visit a club they will be required to sign-in. Clubs have used sign-in registers for years, yet unless the signing in process is actively monitored and coupled with physical checks of membership cards it does not identify whether a person is an authorised customer or an authorised visitor – just because someone has signed a visitors book by the door does not mean they are automatically entitled to be sold or supplied alcohol.
Adjuncts and Sub-Clubs
6 October 2016
Looking back on the history of the chartered club movement, (thanks to Jack Rolfe’s “In the Club”) we learn that groups of likeminded people dissatisfied with the heavy drinking encouraged in pubs and taverns began forming clubs for social purposes, common interests and self-improvement. While a lot has changed since those first clubs were established in New Zealand, you will still find within the constitution of almost every club today the objectives include promoting and supporting social, sporting and/or recreational activities.
The 9th Clubs of Canterbury Races a Fantastic Day Out
6 October 2016
The 9th annual Clubs of Canterbury Race Day was held at the Methven Trotting Club on Sunday 18th of September and was once again a fantastic day out for 500 plus Canterbury Club Members.
Establishing policies on sexual and racial harassment
5 October 2016
With the introduction of the Health and Safety at Work Act at Work Act 2015, this year has seen many clubs delve into updating policies and establishing programmes to ensure a safe and healthy environment for employees, members and visitors. As well as ensuring that employees are not physically injured in the workplace, employers have a clear responsibility to ensure that their employees are protected from sexual and/or racial harassment in the workplace.
Employers are responsible for setting the example of what is acceptable in the workplace. Creating a workplace culture where all people are respected, and putting in place appropriate policies may reduce employer liability if an inappropriate behaviour happens.
What is the difference between Governance and Management
29 September 2016
"What is the difference between governance and management?" It is by far the question that not-for-profit executives ask most often. Effective boards understand the difference between governing and managing; dysfunctional boards do not.
Children in the club
28 September 2016
Recently we have received a large number of calls from clubs looking to introduce policies regarding children in the club, these policies generally relate to a time where children are required to leave or creating areas within the club that are "child free" such as the snooker room.
Gambits article - Mystery Shopper exercise
28 September 2016
The Department is undertaking its second Mystery Shopper exercise to assess how venue staff identify and respond to the signs of gambling harm. The exercise is taking place in all six casinos and 10 percent of class 4 venues, including clubs.
Food Act 2014 workshops - Wellington
22 September 2016
The Ministry for Primary Industries have been running a series of workshops across the country introducing the new Food Act.
An extended workshop is being held on Monday 3rd October 2016 at St Andrews on The Terrace and all Clubs New Zealand members are invited to attend.
How to handle customer feedback on social media
22 September 2016
If someone posts a complaint on your business’s Facebook page or Twitter feed, how best to respond? Would you a) delete or ignore it b) discuss a possible resolution via comments on their post or c) thank them and make contact privately?
More Trouble with Trial Periods
13 September 2016
A recent determination of the Employment Relations Authority has continued on with the strict interpretation, applied by both the Authority and the Employment Court, in respect to the validity or otherwise of trial period provisions.
How do we connect through club membership?
8 September 2016
Late last year Statistics New Zealand completed the their report on "How do we connect through club membership?". The article looked at the club membership of New Zealand adults (people aged 15 years or older) to report on how belonging to clubs links us.
Written Employment Agreements - do all your employees have one?
8 September 2016
New research released by Statistics New Zealand shows that in the quarter to June 2016 almost 1 in 10 employees said they did not have a written employment agreement, which equates to 171,000 employees not having their terms and conditions of employment agreed with their employer in writing. A further 56,300 said they didn't know if they had a written employment agreement or not. In light of this we thought it was a perfect time to remind clubs that having a written employment agreement is a legal requirement.
