Employment rights and rules: Free online training

31 August 2017

If you are an employer or a worker, it’s important to know your rights and responsibilities. Not only is this a great foundation for an employment relationship, it’s the law.

Get up to speed on these important rules with new online learning modules from Employment New Zealand.

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Gambling Compliance - Electronic banking now permitted

25 August 2017

The Department has decided to permit the banking of Gaming Machine Profits (GMP) by electronic funds transfer. The Department has also decided that Eftpos transactions can be banked directly to a class 4 operator’s account.

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Be a part of the 2017 Club Management Conference

23 August 2017

Registrations for the 2017 Club Management Conference hosted by Club Mount Maunganui will close on Friday 27th October. The registration process is the same as the Clubs New Zealand Conference & AGM where each club will have received an email containing a link to your club’s unique registration form.

The Club Management Conference is open to everyone, and the Club Managers Group Committee would like to invite all clubs to register for this conference.

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Modernising your Constitution

23 August 2017

Over the last century, the majority of clubs were formed around a core purpose/function - supporting returned servicemen; supporting local workers or supporting and promoting various sports.

The sad reality is that more than a few clubs have large numbers of members who are no longer actively involved in those core activities, rather they gather at our clubs to celebrate, reflect, dine, dance and drink everything from coffee to cola and back again.

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Are you available?

23 August 2017

In the February 2017 Advocate (No 263), we referred to an Employment Relations Authority case on ‘zero hours’ which had been referred to the Court for a decision. The case or cases; Fraser v. McDonalds and Doran v. Carrick Holdings have now been determined by the Court. Both cases have near identical facts and together are the first Court decision on the availability provisions as introduced by April 2016 amendment of the Employment Relations Act.

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10 Challenges & Opportunities facing the Hospitality Industry

10 August 2017

Think back. Not too far back - let's say 30 years. The very first episode of MasterChef was still three years off hitting UK television screens. Celebrity Chefs didn't exist. Waitressing was something you did until you got a real job, and ordering online.....well, that was the stuff of science fiction.

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Making Peace with your Online Critics

10 August 2017

The significant growth of social media use in recent years is a double-edged sword for clubs. It offers the opportunity to promote, grow brand recognition, reach potential new customers and add a human element to a corporate brand - but it also opens up a very public avenue for negative feedback.

Complaints that clubs may have historically received in the private manner, be it verbally, in-person, over the phone or written in a letter or email are now available for everyone to see and form a judgement on.

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Tattoos at work ok?

10 August 2017

It is a person’s right to do whatever they want with their own body. Dying their hair, piercings and tattoos, but what are your rights as the Employer when it comes to their employment relationship with you?

It is important to note that you have the right to hire whomever you would like for your business, however it is unlawful to turn a suitable candidate down simply because of any of the prohibited grounds outlined in the Human Rights Act.

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Gambits:now 3 August 2017

10 August 2017

Mystery shopper - recognition of good practice in class 4 venue

The mystery shopper exercise highlighted some stand-out practices of responding to signs of gambling harm within class 4 venues. We would like to share these examples of good practice with everyone.

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Lobbying Isn't a Dirty Word

2 August 2017

Given how busy running a club can be, keeping track of your local MP can be an afterthought. However there are numerous benefits to engaging with politicians at all levels of government.

MPs often congratulate clubs for the good work they do in the community through charity work and fundraising, hosting events and other initiatives that are meaningful to locals.

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ABC of Marketing for Club Executive

2 August 2017

Marketing is the set of activities a club performs to communicate with customers, clients and the local community to deliver and exchange value. These activities are broad but include your website and online presence, themed campaigns, customer service, advertising and promotion, sponsorship and events, social media, community involvement, branding and signage.

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How to do competitor analysis

2 August 2017

Your competitors – the ones you worry about, anyway – have successful businesses. They have customers who like what they do, other businesses respect them, and they’re probably making money.

They’ve achieved all the things you want, while serving a similar market to yours. If you think of it that way, they’d make the perfect mentor. And while they probably won’t take you under their wing, you can make them your virtual mentor through competitor analysis. This kind of research can help you see:

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Get your hands on the future

With the Clubs New Zealand App

Get your hands on the future with Clubs New Zealand's App which can be downloaded on both Apple and Android.  The Clubs New Zealand App is all about helping you get more out of your membership. As a member of a club you can access any of our network of 300 member clubs as a reciprocal visitor and visiting a club is a breeze with the new digital membership card.

 

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