Get prepared for Easter and ANZAC day - Trading Hours, Special Licences and Employee Entitlements

2 March 2017

Good Friday is kicking off the Easter and ANZAC Day public holidays on Friday 14th April 2017. With these holidays, there is always some confusion around the Sale and Supply of Alcohol Act 2012 and how it applies to trading hours for Club Licences.

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Are You Socially Sorted? Here are some quick tips to get you started

23 February 2017

Social media has created new standards in customer relations. It's given consumers the power to spread information to hundreds, if not thousands, of people in a matter of seconds. This shift to social sharing means every customer now has the power to impact on your business, whether positive or not.

Social channels also present a unique opportunity to connect and interact with customers in real time. What's not so apparent is the best methods for using these social tools to build fans, followers and engagement, while driving business to your club.

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Protect your email from invoice scams

23 February 2017

Emailing invoices is the easiest way to get them to clients — but an invoice scam targeting New Zealand business could see them not getting paid. Here’s what to do about it.

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Be a data-driven business

23 February 2017

Just a little research into your business can tell you how to boost revenue and profitability. By gathering the right data, you can identify opportunities, make strategic decisions and improve business performance quite quickly.

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Handling Membership Issues

15 February 2017

At Clubs New Zealand National Office we often receive calls from clubs where a member has been called to a disciplinary meeting and it has all turned to custard. We also receive a large number of calls from club members who do not agree with their clubs disciplinary process or believe that the club has failed to follow the process outlined in their clubs constitution. We are continually reminding clubs of how important proper process is in employment matters and we are now picking up that same line for membership matters.

The below article is all about handling membership issues and looks at best practice guidelines on how to handle those issues.

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The Job Description - It's more than just a list of tasks

15 February 2017

The written job description (J.D.) used to be something found only in big organisations including central and local Government. Today however, a written job description is a required part of every employee’s employment agreement. We often find that the JD is simply a short, high level list of tasks written to satisfy the requirements of the law.

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@MYCLUB #BADSERVICE #NOTHAPPY

9 February 2017

Social media is a boon to clubs for connecting with members, but it also creates new challenges when things go wrong.

Facebook, Twitter and other platforms give unhappy patrons new mouthpieces to vent their spleen. All it takes is a few clicks of a smart phone to complain about poor service or other grievances.

Unlike an angry letter to the board, these new media allow complaints to be aired to a much broader audience or even go viral. Cameras also mean members can share picture evidence with the world - whether it's a trivial issue like a sub-par chicken parma, or serious compliance breaches like photos of an unsafe area in the club or a small child sitting at the bar.

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Is the new food control plan easier to use? MPI wants to know what you think

9 February 2017

MPI is proposing changes to improve the written plans that businesses use to manage food safety. MPI want businesses and sector groups to let them know if they are easier to use.

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Payment for Rest Breaks

2 February 2017

The Court of Appeal has recently delivered its judgment in Lean Meats Oamaru Limited v. NZ Meat Workers & Related Trades Union Inc concerning a dispute over the meaning of the phrase “paid rest breaks” as specified in the Employment Relations Act. Section 69ZD provides:

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Zero Hour Contract Reminder

2 February 2017

In April 2016 the Government passed the Employment Relations Amendment Act 2016 which saw a number of changes in employment law, including legislating against the use of “Zero-hour” contracts in employment agreements.

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Changes to sign-off required for proposed gambling operation information

2 February 2017

The Department of Internal Affairs has recently been working with the Chartered Accountants Australia and New Zealand (CA ANZ) to bring our templates in line with recently updated Accounting Standards Framework.

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But our club is not looking at an amalgamation

18 January 2017

Even if a club is not specifically looking at an amalgamation it is important for all clubs to understand what an amalgamation is, the processes behind an amalgamation and the benefits to be derived from being prepared.

Clubs have to be strategic nowadays about amalgamation opportunities. Unfortunately, the time when all clubs could find an amalgamation partner is over. We often see clubs in trouble hanging on for too long and this can make them a much less viable amalgamation proposal. The amalgamation process can be quite lengthy, often taking 12 months. So clubs need to keep this in mind when considering an amalgamation.

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Get your hands on the future

With the Clubs New Zealand App

Get your hands on the future with Clubs New Zealand's App which can be downloaded on both Apple and Android.  The Clubs New Zealand App is all about helping you get more out of your membership. As a member of a club you can access any of our network of 300 member clubs as a reciprocal visitor and visiting a club is a breeze with the new digital membership card.

 

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