Sale and Supply

Managing Licensing Premises (LCQ) - Industry Training Solutions

Looking to get your LCQ certificate? We can make that happen for you! Our talented Tutors are industry experts and will teach you all you need to know to be certified during this one-day course. During this course, you will learn essential skills in how to be a leader and managing a licenced premise.

Customer Service and Responsible Service of Alcohol

Clubs are in the business of hospitality, this means that all staff need to have skills and personal characteristics to deliver hospitable service to your members and guests. This short course aims to introduce your staff to the basics of customer service and get them thinking about the ways that they can make a difference. At the same time staff will run through the Sale and Supply of Alcohol Act 2012 and become familiar with their responsibilities and the tools that are available to them.

ServeWise

ServeWise is a national e-Learning tool developed for sellers and servers of alcohol.

LCQ - Alcohol Consulting Group

Alcohol Consulting Group are pleased to be able to offer the LCQ to Clubs New Zealand members.

Host Responsibility Workshop (1-25 per group) - Industry Training Solutions

This workshop reinforces the importance of HR under the Sale and Supply of Alcohol Act 2012. Staff are taught the skills and strategies needed to deal with different situations as they arise. This is perfect for all committee and staff members.