Problem Gambling Awareness Training - Waikanae Chartered Club

15 May 2024

Problem Gambling Awareness Training is an interactive 2 hour course designed to ensure venue managers and staff supervising gambling in the course of their duties able to identify signs of gambling harm and know how to respond confidently and appropriately.

Date	Wednesday, 15 May 2024
Time	10.30am - 12.30am
Delivery	Face to Face
Cost	Included in the ClubSmart Gambling Compliance Program

Course description

Clubs New Zealand's Problem Gambling Awareness Training has been designed to ensure that clubs and your staff are compliant with the Gambling (Harm Prevention and Minimisation) Amendment Regulations 2023.

Staff who complete the training will learn how to:

approach a player that the manager or staff have reasonable grounds to believe may be experiencing difficulties relating to gambling; and
provide information to a player about the characteristics of problem gambling (including recognised signs of problem gambling); and
provide information to a player about the potential dangers of problem gambling; and
provide information to a player about how to access problem gambling services; and
remind a player that the manager or a person acting on the manager’s behalf may identify a person who they have reasonable grounds to believe is a problem gambler and exclude the player from the gambling area of the venue for up to 2 years; and
remind a player that they can identify themselves as a problem gambler and request that the venue manager or a person acting on the manager’s behalf exclude them from the gambling area of the venue for up to 2 years; and
monitor for signs of harm, including through conducting gambling area sweeps.