More Mystery Shoppers on the way to Class 4 Venues

31 January 2018

For those of you with Class 4 Gaming Machines you will be well aware that the Department has carried out Mystery Shopper Exercises first in 2014 (non-club venues only) and then again in 2016 (included club venues). The goal for the Department of Internal Affairs is now to introduce a rolling mystery shopper campaign, which much like a CPO would mean on any day at any time someone in your venue could be putting you to the test.

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Gambling Compliance - 13 December 2017

14 December 2017

Regional engagement survey - tell us what you think

Several Department of Internal Affairs projects and initiatives have benefited from direct engagement with the class 4 sector over recent months. These have included forums and workshops on issues relevant to venues and clubs, which have been well received and helped us to work more closely with stakeholders to lift performance across the sector.

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Gambling Compliance - 5 December 2017

7 December 2017

The Department will be permanently vacating its offices at 147 Lambton Quay, Wellington, on 22 December. From 8 January Gambling Compliance staff will begin working in:

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Gambling Compliance - Disposing of Gambling Equipment

22 November 2017

Recently the Department has been made aware of some issues when gambling equipment is being disposed of (destroyed, traded in, sold, given away or any other method of disposal). Holders (and former holders) of class 4 operator’s licences are reminded that they need to notify us within 20 working days, of the disposal of gaming machines.

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Gambling Compliance - 13 October 2017

19 October 2017

Regional forums to be held early 2018

A Gambits article on May 2 mentioned forthcoming regional sector forums in 2017. The Department was planning on holding these in November; however we have decided that it would be more appropriate to hold these in early 2018.

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