Get ready for upcoming privacy law changes

15 August 2019

Changes to the Privacy Act are coming. If you collect, store or use personal information about your employees and/or customers, here’s what you need to do.

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The Clubs New Zealand 2019 Wage and Salary Survey is Open

13 August 2019

The Clubs New Zealand Wage and Salary Survey is back for 2019 and open for all clubs to complete now.

The results from the Wage and Salary Survey allow us to create the annual Wage and Salary Guide which is an incredibly sought after resource. The Wage and Salary Guide will only be prepared if we receive enough responses to the survey, as we want to ensure we are creating relevant and meaningful resources for clubs to use.

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2019 Managers Conference - Useful Information

6 August 2019

Greetings to all those attending this year’s conference in Sydney next week.

Below is a bit of a rundown on events and some useful information from Keith. Keith will be on the ground with you in Sydney so feel free to plug his email and phone number into your contacts before you leave or 021 285 1841 – remember there are no stupid questions, so as always fire them in Keith’s direction!

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Armed Robberies - Clubs are not immune

1 August 2019

While we would like to think that clubs are low on the list of targets for armed robberies, we are not immune and must take the time to ensure that we are doing everything we can to ensure the safety of staff and members.  This week we have seen one club manager involved in an armed robbery and a club broken into during the night.

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Discussion Document for Clubs New Zealand members on 'A Case for Change"

12 July 2019

This week all clubs should have received a hard copy of the Discussion Document for Clubs New Zealand members on 'A Case for Change".

This discussion document has been prepared by the Clubs New Zealand Board to provide members with background information and the rationale that has formed the basis of the Board recommended changes relating to the governance structure and geographical areas of Clubs New Zealand Incorporated.

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Promoting the Clubs New Zealand App to Your Members

11 July 2019

The Clubs New Zealand App is picking up more user every week as members seek more from their membership, enjoy the ease of visiting clubs without having to worry about another card in their back pocket and of course they can find the club nearest to them wherever they are in New Zealand. As the app gains popularity we at National Office are thinking about how best to promote the app and provide you, the clubs with resources to help your members get on board.

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Combatting the Critics

26 June 2019

Social media has completely transformed the way people interact. In many instances, it has improved how we communicate, breaking down geographical and physical barriers and allowed us to share information instantly. On the flip side though, it also means negative feedback can be published by disgruntled customers immediately, gain traction quickly and sometimes cause irreparable damage to a brand.

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Cheap or Quality - Who is your club appealing to?

12 June 2019

My Grandfather used to say, "if you sell to the classes, you eat with the masses. If you sell to the masses, you eat with the classes." Clubs are a mass market model. If my Grandfather's cliche is to be believed, all clubs should be successful. Clearly, there's a lot more to success than trying to sell to the masses. You need a business model that generates sales and a sufficient margin to ensure the club is profitable. With most clubs' gaming revenue flat or in decline, many are trying to win customers through promotions and discounts such as 2-for-1 meal nights and $10 roasts. Their appeal to the hip pocket makes sense, but in many ways it is a race to the bottom. The customers who only come for the discount meal are not likely to spend money on drinks and gaming, so the club's promotion may become a loss, not a loss leader.

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Get your club logo loaded into the Clubs New Zealand App

6 June 2019

For those of you using the Clubs New Zealand mobile app, you may have noticed that club logos are starting to appear on the in app club locator map.

Having your club logo in app is a great way to highlight your club and will make it much easier for members traveling the country to identify the clubs nearby quickly and easily.

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It is time for clubs to become data driven and that all starts with your club database

5 June 2019

When the world is racing to become data driven, clubs have an immediate advantage and its one that most other businesses would give their right arm to have.

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The importance of meeting your obligations as an Incorporated Society

30 May 2019

A recent article published on has highlighted the importance of ensuring that your club is meeting its filing requirements under the Incorporated Societies Act 1908.

The club it turns out had been struck off the register of incorporated societies for failing to file and has been placed on notice and may face civil proceedings after continuing to operate as normal.

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Reciprocal Rights - Legal Opinion

30 May 2019

Following the recent confusion regarding reciprocal visiting rights Clubs New Zealand sought a legal opinion from our lawyers Quigg Partners. In seeking the opinion we asked three questions of the lawyers, below we have provided excerpts of the lawyers opinion in relation to the three questions.

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Get your hands on the future

With the Clubs New Zealand App

Get your hands on the future with Clubs New Zealand's App which can be downloaded on both Apple and Android.  The Clubs New Zealand App is all about helping you get more out of your membership. As a member of a club you can access any of our network of 300 member clubs as a reciprocal visitor and visiting a club is a breeze with the new digital membership card.


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