Insurance scheme benefits member clubs
14 September 2017
Members of the Clubs Share Insurance Services scheme will be largely shielded from premium increases thanks to the collective buying power of the group, says Area Manager Stuart Speirs.
“Premiums have gone up 10% on average for commercial insurance clients and it’s likely there’ll be further increases in the next 12-18 months, but we’ve been able to minimise the impact for our member Clubs,” Stuart said.
Procurement Processes - Part 2
13 September 2017
Accountability and transparency is fundamental to good governance, and it is important for members and other stakeholders to be confident that their club's money is wisely and appropriately expended.
Probity means integrity, uprightness and honesty. Maintaining probity in procurement involves more than avoiding corrupt or dishonest conduct, but rather extends to policies and procedures that ensure impartiality, accountability and transparency. Transparency and accountability in procurement gives club's ongoing needs and in turn providing the best terms and conditions in your club.
7 September 2017
Often procurement doesn't get the attention it deserves, but there can be frightening consequences if clubs don't take the time to follow this important process.
All clubs have a requirements for purchasing goods and services. The complexity of this process depends on the intricacy of the product or services being acquired and the values assigned to them respectively.
Are you under insured?
31 August 2017
Holding back on insurance can be tempting when money's tight. But managing your risks could mean the difference between going under and thriving. Here's what you need to think about.
"Most small businesses are under-insured", says Insurance Council of New Zealand Chief Executive, Tim Grafton.
"It's partly because owners are too busy sailing into the wind to keep ahead to think about what could hit them from the side or beneath. Insurance doesn't make risk disappear, but is one tool in your resilience and continuity planning.
Be a part of the 2017 Club Management Conference
23 August 2017
Registrations for the 2017 Club Management Conference hosted by Club Mount Maunganui will close on Friday 27th October. The registration process is the same as the Clubs New Zealand Conference & AGM where each club will have received an email containing a link to your club’s unique registration form.
The Club Management Conference is open to everyone, and the Club Managers Group Committee would like to invite all clubs to register for this conference.
Modernising your Constitution
23 August 2017
Over the last century, the majority of clubs were formed around a core purpose/function - supporting returned servicemen; supporting local workers or supporting and promoting various sports.
The sad reality is that more than a few clubs have large numbers of members who are no longer actively involved in those core activities, rather they gather at our clubs to celebrate, reflect, dine, dance and drink everything from coffee to cola and back again.
10 Challenges & Opportunities facing the Hospitality Industry
10 August 2017
Think back. Not too far back - let's say 30 years. The very first episode of MasterChef was still three years off hitting UK television screens. Celebrity Chefs didn't exist. Waitressing was something you did until you got a real job, and ordering online.....well, that was the stuff of science fiction.
Making Peace with your Online Critics
10 August 2017
The significant growth of social media use in recent years is a double-edged sword for clubs. It offers the opportunity to promote, grow brand recognition, reach potential new customers and add a human element to a corporate brand - but it also opens up a very public avenue for negative feedback.
Complaints that clubs may have historically received in the private manner, be it verbally, in-person, over the phone or written in a letter or email are now available for everyone to see and form a judgement on.
Lobbying Isn't a Dirty Word
2 August 2017
Given how busy running a club can be, keeping track of your local MP can be an afterthought. However there are numerous benefits to engaging with politicians at all levels of government.
MPs often congratulate clubs for the good work they do in the community through charity work and fundraising, hosting events and other initiatives that are meaningful to locals.
ABC of Marketing for Club Executive
2 August 2017
Marketing is the set of activities a club performs to communicate with customers, clients and the local community to deliver and exchange value. These activities are broad but include your website and online presence, themed campaigns, customer service, advertising and promotion, sponsorship and events, social media, community involvement, branding and signage.
How to do competitor analysis
2 August 2017
Your competitors – the ones you worry about, anyway – have successful businesses. They have customers who like what they do, other businesses respect them, and they’re probably making money.
They’ve achieved all the things you want, while serving a similar market to yours. If you think of it that way, they’d make the perfect mentor. And while they probably won’t take you under their wing, you can make them your virtual mentor through competitor analysis. This kind of research can help you see:
Protect customer information: Free online training
27 July 2017
If you have customers — or employees — you almost certainly collect personal information. Get up to speed on your privacy responsibilities with a new 30-minute training module from the Privacy Commissioner.
Get it right and people will trust you. Get it wrong and you hurt your own reputation.