Online Problem Gambling Training
Problem Gambling Awareness Training when and where you need it.
Clubs New Zealand's online Problem Gambling Awareness Training is delivered through Allara Global and gives club staff greater flexibility to complete their training at a time and place that works for them.
The online option makes it easier for clubs to provide staff with access to training without having to wait for the next scheduled face-to-face session.
Flexible Training for Club Teams
Online training can be particularly useful when:
- onboarding a new staff member
- staff need to complete training before supervising gambling
- a staff member can't attend a scheduled face-to-face session
- staff work different shifts or hours
- a refresher is useful between face-to-face training sessions.
Staff can register in minutes and access the training online, allowing them to work through it around shifts and other commitments.
Accessing the Online Training
Clubs participating in the ClubSmart Gambling Compliance Package receive access to the online Problem Gambling Awareness Training at no additional cost.
Access Online Problem Gambling Awareness Training
Before You Register
There are a few important things staff need to know before registering.
Each staff member must use their own unique email address.
When completing the registration form, staff should check that their details are correct, particularly their name and email address. Training certificates are generated automatically using the information entered during registration.
Accounts cannot be shared between multiple staff members.
The email address used to register becomes the staff member's login for the Allara platform and can also be used to access future training modules made available through the platform.
If your clubs uses Allara for other training, please contact the team at National Office and we will advise how to assign the Problem Gambling Awareness Training to your staff through your existing portal.
What About Face-to-Face Training?
Online training gives clubs greater flexibility and is a particularly useful option when training is needed quickly.
However, Clubs New Zealand continues to recommend annual face-to-face Problem Gambling Awareness Training for venue managers and staff.
Face-to-face training provides an important opportunity to discuss real-world scenarios, ask questions and develop practical confidence around engaging with patrons who may be experiencing gambling harm.
We see the two options as complementary: online training provides flexibility and accessibility, while face-to-face training builds discussion, practical skills and confidence.
Find out more about Face-to-Face Problem Gambling Awareness Training
Need Help?
If you have questions about accessing the online training, Problem Gambling Awareness Training generally, or whether your club participates in the ClubSmart Gambling Compliance Package, contact the Clubs New Zealand team.
Phone: 0800 425 827
Email: enquiries@clubsnz.com