Kaiapoi Club - Operations Manager
9 May 2025
We are on the hunt for a natural leader, that has experience in a fast paced, continually changing environment. You will manage a team of professionals, and pride yourself on exceptional service levels. This is all about the customer and keeping ahead of the pack!
Reporting to the General Manager, you will help oversee a mixture of day and evening shifts, thus some flexibility around this 7 day a week operation is essential. No two weeks are the same, from taking care of bookings, to walkins and functions, so being prepared and calm under pressure is essential.
This role will present a challenge to even the most experienced manager at times. Time management, a cool head and the ability to delegate and think on your feet is essential to ensuring that the members leave satisfied. The ideal candidate will be a hands on leader, that moves throughout the venue and members ensuring customer satisfaction.
AN EXCITING PACKAGE ON OFFER!
Salary (to be discussed with the successful candidate)
Uniform provided
Meals during shift
Tools of the trade supplied
Position starts May 2025
JOB DESCRIPTION
Assist the General Manager in developing and maintaining all Food & Beverage policies and procedures. Ensuring that staffing levels are sufficient to cover all areas and managing them effectively.
Liaising with the kitchen during service to maintain a smooth flow of service.
Training and coaching the FOH team and passing on relevant information.
Maintain a high level of hospitality at all times.
Managing end of day cash-up
To oversee the production of revenue forecasts and rosters for the Food and Beverage outlet on a weekly basis, ensuring the outlets Duty Managers / Supervisors are provided with all necessary training and support in this function.
Responsible for all beverage costings and quality
F&B Payroll control based around Last Year's results and Payroll Budgets
Participate as a constructive member of the senior team with a view to maximising business sales volumes and profitability.
Monitor the daily revenue analysis reports for the entire department, ensuring all revenues, covers and related statistics are accurate.
To analyse the department's monthly trading results and the formulation of strategies arising from the analysis.
These job descriptions serves to illustrate the scope and responsibilities of the roles and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by the General Manager as necessitated by the development of this role and the development of the business.
Applications close 5pm, Wednesday 21st May 2025
Send your CV and a covering letter detailing your experience to:
Paul Inwood
gm@kaiapoiclub.co.nz
