Club Mt Maunganui - Operations Manager

20 January 2026

Join Our Team as an Operations Manager!

Are you ready to lead with confidence and deliver exceptional experiences? We are seeking an experienced, commercially minded Operations Manager to take responsibility of our bar and food operations, including oversight of the gaming room and function spaces. This is a hands-on leadership role with real authority and accountability, perfect for someone who thrives in a dynamic hospitality environment.

What You’ll Do

• Lead, motivate, and support your team to deliver outstanding service and memorable experiences for our members and guests.
• Ensure the smooth and profitable running of bar, food, and function operations within a vibrant Club environment.
• Oversee all aspects of daily and event operations, including stock control, cash handling, venue security, and compliance with policies and procedures.
• Mentor, recruit and develop staff, manage performance, and foster a positive team culture.
• Coordinate and supervise all aspects of food and beverage service, ensuring the venue is always presented to the highest standards.
• Drive function business by creating opportunities to deliver events, group dining, and conferences through strong engagement with local businesses.
• Collaborate with the management team to drive business growth, create exciting promotions, and deliver seamless service.
• Work with our website, social media and event contractors to run effective campaigns to grow sales, broaden membership and deliver successful promotions.
• Manage guest experience end-to-end, including feedback handling and continuous improvement.
• Ensure full compliance with alcohol licensing, host responsibility, gaming regulations, and health and safety requirements.

What We’re Looking For

• Proven experience in a senior hospitality management role, ideally within a large venue or club environment.
• A confident, hands-on leader who sets clear expectations and inspires a high-performing team.
• Strong operational and financial understanding, particularly in roster planning and service KPIs.
• Excellent communication skills and the ability to build rapport with ease.
• Calm under pressure, organised, and capable of managing multiple service areas.
• High standards of presentation, professionalism, and accountability.

What We Offer

• Permanent full-time position (40 hours per week, some early evening and weekend hours.)
• Competitive salary: $80,000 – $90,000 per year
• Free car parking
• The opportunity to influence direction of a flagship venue at a key moment in its evolution
• Support from a values-led, local not-for-profit club.
• A welcoming, community-focused environment where you can make a meaningful impact

If you are passionate about hospitality, thrive on delivering premium service, and want to be part of a team that values warmth, authenticity, and excellence, we want to hear from you.

Apply now and help us create exceptional experiences for our members and guests.

Call Fred 027 2233199 to discuss any aspects of the role or life in the Mount!

Applications via Seek please.

Operations Manager - Hospitality
https://www.seek.co.nz/job/89771290?tracking=SHR-WEB-SharedJob-anz-2