Upper Hutt Cosmopolitan Club - Bar Operations Senior Management Opportunity

17 January 2022

The Upper Hutt Cosmopolitan Club provides top class leisure facilities, entertainment and service in a secure and friendly environment and has the vision to be the leading community club in New Zealand through the provision of exceptional service, innovation and care.

The Role

Following a review of its operations and the construction of a brand-new concept bar and eatery we are looking to appoint a business driven professional to lead a close-knit team to deliver unparalleled service to over 7,500 members and our visitors.

Reporting to the General Manager, this is an exciting opportunity for a business and people leader to join the Senior Leadership Team as we bring a new style into the mix.

This is a full-time role with a very competitive salary. You will be responsible for all aspects of the bar operations, gambling offerings at the venue level including gaming machines, raffles, TAB and housie, scheduling a solid calendar of exciting acts and ticketed shows, and presenting regular promotions, draws and giveaways to members.

The Manager – Bar Operations will be responsible for a team of at least 25 across 3 bars with a team of Senior Duty Managers reporting directly.

The successful applicant will have:

• A deep understanding of the hospitality industry with demonstrated success in growing revenue and profit.

• Proven ability to inspire a team and build capability through leadership, coaching and constructive feedback to deliver the best possible customer experience.
• An outgoing personality, comfortable publicly fronting club promotions, raffles, draws and giveaways to create a vibrant atmosphere for members.
• Ability to design and implement exciting promotions to entertain and attract members across a wide range of demographics.
• Strong communication skills with the Food and Functions Manager, Marketing & Comms Advisor, Functions Co-ordinator and other staff to contribute to the successful delivery of promotions, events and functions.
• Excellent stakeholder management skills to maintain mutually beneficial relationships with suppliers, performers, agents and regulatory agencies.
• A thorough knowledge of regulatory requirements for hospitality and gaming venues.
• A passion for identifying training needs and training others so your team has the necessary skills to perform their duties to a high standard with the maximum of efficiency.
• A high standard of written communication producing meaningful performance reports for the GM.

The UHCC prioritises the health, safety and wellbeing for our staff, members and the wider community we engage with, therefore, we require all staff to be fully vaccinated. Appointment to this position will require confirmation that you are fully vaccinated prior to the commencement of work.

It is also a condition of employment that you hold Manager’s Certificate and be approved by Internal Affairs to operate gaming machines or be able to obtain both within 3 months of commencing employment. 

What we offer

• A refreshed management structure in a truly exciting period of growth for the iconic Cossie Club.
• Competitive remuneration.
• A professional supportive team
• Support for your ongoing professional development.
• Some flexibility to working hours.

For more information or to chat about the role please contact Fred Ferris at generalmanager@cossieclubs.org.nz or 027-2233199.

To apply please submit your application and CV to recruitment@cossieclubs.org.nz