Contact Tracing under Alert Level 2

20 August 2020

It is now mandatory for businesses including clubs to display the NZ COVID Tracer App QR Code for contact tracing purposes.  The rules for contact tracing have changed slightly since May and there has been a little confusion around the requirements.

The current COVID-19 Public Health Response (Alert Levels 3 and 2) Order 2020 requires businesses to:

  • display a copy of the QR code for the business or service in a prominent place at or near the main entrances to the workplace; and
  • have other systems and processes in place to support contact tracing of persons who enter the workplace or carry out work for the business or service;

Those other systems and processes are mainly focused on having a manual solution for people who do not have a smart phone or the NZ COVID Tracer App.  There is a template manual Contact Tracing Form which can be downloaded from the COVID19.govt.nz website

Clubs who introduced alternative apps or programmes for contact tracing purposes can continue to use those apps/programmes however they are not mandatory if someone has scanned the NZ COVID Tracer App QR code or completed the manual form.

Privacy Considerations

There has been media coverage regarding privacy concerns associated with manual contact tracing registers in particular.  Clubs New Zealand recommends that manual registers:

  • not be left on desks or counters where they are publicly accessible.
  • be completed by staff with the member/guest providing the staff member with details verbally - this means other members/guests cannot see the details already recorded and this reduces the number of people touching the pen/form.

More information on Contact Tracing can be found on the COVID19.govt.nz website

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