Are you walking the talk when it comes to harm minimisation?

12 August 2021

We urge clubs that operate gaming machines to take time in the coming week to review your harm minimisation policy and subsequent processes to ensure that you are walking to the talk and up to date.

Get your team together and go over the responsibilities, expectations and have a refresher so that if there are concerns for a member or guest, they know exactly what steps to take and how to report it.

Go through the Gaming Compliance Folders: The folders were produced by Clubs New Zealand with support from the Department of Internal Affairs and legal experts, with the simple aim of assisting clubs improve their compliance with the Gambling Act and The Gambling (Harm Prevention and Minimisation) Regulations 2004.

The folders have been in clubs for two years now and should be a part of your everyday gaming activities.

Needing to replenish the forms and documents?

The bulk of the forms, documents and guides contained within the compliance folders are available for members to download and print on demand from the Clubs New Zealand Resource Room.

After signing into the Clubs New Zealand website, navigate to Members Area>Resources>Gaming>Harm Minimisation and Compliance.

Forms and Documents likely to be needing replenished include;

  • Harm Minimisation and Incident Intervention Forms
  • Problem Gambler Letter
  • Training Record Template
  • Harm Prevention and Minimisation Training Notes
  • Unpaid Prize Reports
  • Equipment Faults

If you cannot find what you are looking for give the team at National Office a call and we will be able to point you in the right direction or supply the files you need.

We are here to help, if you have any questions regarding the Clubs New Zealand Gaming Compliance Folders than call the National Office on 0800 4 CLUBS, you can also get in touch with the following team members directly using the contact details below;

Dave Tilley 021 758 577
Keith Ballantyne 021 285 1841
Larry Graham 021 460 232
Lucy Waterreus 021 628 680


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