Problem Gambling Awareness Training - Online
5 December 2023
The Gambling (Harm Prevention and Minimisation) Amendment Regulations 2023 introduce new training requirements for venues that operate Class 4 Gaming.
At Clubs New Zealand we are committed to host responsibility and providing club committees, management and staff with the tools, resources and knowledge that enables them to build a culture of care.
This online offering of the Problem Gambling Awareness Training is aimed at club management, committee and staff who were unable to attend the face to face training in your area or who need to complete training before they first begin supervising gambling in the course of their duties.
While this online course is compliant with the regulations and features interactive sessions we recommend that you attend the next available face to face training in your area to ensure that you are meeting the Department of Internal Affairs best practice guidance.
Note: this training is delivered online via Microsoft Teams. After registering, attendees will receive an email with their digital ticket and unique access link, please ensure that you keep this email so that you can easily access the training on the day.
WHO IS IT FOR?
Management, staff and committee.
WHAT DOES IT COVER?
Clubs New Zealand's Problem Gambling Awareness Training has been designed to ensure that clubs and your staff are compliant with the Gambling (Harm Prevention and Minimisation) Amendment Regulations 2023.
Staff who complete the training will learn how to:
- approach a player that the manager or staff have reasonable grounds to believe may be experiencing difficulties relating to gambling; and
- provide information to a player about the characteristics of problem gambling (including recognised signs of problem gambling); and
- provide information to a player about the potential dangers of problem gambling; and
- provide information to a player about how to access problem gambling services; and
- remind a player that the manager or a person acting on the manager’s behalf may identify a person who they have reasonable grounds to believe is a problem gambler and exclude the player from the gambling area of the venue for up to 2 years; and
- remind a player that they can identify themselves as a problem gambler and request that the venue manager or a person acting on the manager’s behalf exclude them from the gambling area of the venue for up to 2 years; and
- monitor for signs of harm, including through conducting gambling area sweeps.
HOW LONG IS IT?
2 - 3 hours
As the training is included as part of the new ClubSmart Gambling Compliance Program, there will be no additional cost applied when registering for training.
WHO IS IT DELIVERED BY:
Clubs New Zealand