Greet NZ is a one-day course (9.00 am - 5.00 pm) that has been subsidised by the Hospitality Standards Institute. It costs $55 per staff member and they will receive a course book and Certificate of Participation. It's interactive, informative and fun, and your staff will come back to you excited, motivated and with a whole set of new skills!

The course recognises that Kiwi service is unique. That's because our service is a reflection of our culture which is about open, friendly and honest communication. Building on these values, the course adds the professionalism, skills and passion that our industry requires.

Greet NZ covers a range of topics including the following:

• Communication - customer empathy, listening, psychology skills
• Up-selling
• Consistency
• Personality
• Product knowledge
• Good presentation

Upcoming Greet NZ Training Courses:

Greet NZ Training - Nelson March 16, 2010 - March 17, 2010 Confirmed on Registration, Nelson Greet NZ Training - Queenstown March 30, 2010 - March 31, 2010 Confirmed on Registration, Queenstown Greet NZ Training - Wellington April 11, 2010 - April 12, 2010 Confirmed on Registration, Wellington Greet NZ Training - Hamilton April 13, 2010 - April 14, 2010 Confirmed on Registration, Hamilton Greet NZ Training - Whangarei April 18, 2010 - April 19, 2010 Confirmed on Registration, Whangarei