Background

In 2009, Clubs New Zealand, the Hospitality Standards Institute (HSI) – the industry training organisation for hospitality - and the Royal New Zealand RSA entered into the Club Sector Training Strategy.

The 'trifecta' formed by the three associations led to the development of the Club Sector Strategy Goals, which are

• To build a culture of training and qualifications within the Club Industry
• identify and create access to qualifications, training and career pathways within the Club Sector
• build sector brand and profile to change the perception of the Club Sector to a career of choice
• develop national advocacy for matters of shared interest, and
• to develop training around governance and executive management.

Clubs Advisor

Dianne McKellar took up the role of Clubs Advisor with HSI in April 2010. Her previous position was Administration Manager for the Upper Hutt Cosmopolitan Club, where she was responsible for staff training and development. Dianne is now available to assist clubs to develop a training plan that involves a number of individually tailored options designed to meet each club's training needs. She will work with you to grow the talent of your staff.

As HSI CEO Steve Hanrahan comments, "Access to relevant, quality training and clear career pathways contributes towards a vibrant and healthy hospitality industry, through staff retention, improved customer service and enhanced productivity and profitability. "

Please contact Dianne by;

Post: HSI, PO Box 9695, Wellington

For more information on HSI and training products, please visit www.hsi.co.nz